SHIPPING and RETURN POLICY INFORMATION

Orders are shipped First Class, and Priority Mail for large orders, via USPS. Occasionally, we may ship large orders via UPS. We ship from Connecticut.
Consider adding the shipping insurance option to your order greater than $100 for non-first class shipments. USPS covers only the first $100 of priority mail packages. Contact us if you wish to add extra shipping insurance before you complete your purchase. For orders that qualify for free shipping, we require that you pay for insurance for shipping.
Shipping to Alaska and Hawaii is similar to USPS weighted rates.
If you are local and wish to pick up your order from us, please note it when you place your order online. We encourage local customers to visit for pick-up by appointment. Local customers are given the option for local pick-up upon check-out. Local pick-up will not incur shipping charges.
We ship orders within 2-3 business days.
Shipping for all orders: Due to the impact of Covid-19 and changes being made within the postal service, there may be an experience with slight delays in receiving your order via USPS. We have no control on this so please be patient.
We do ship orders internationally via USPS to the following countries: Mexico, Canada, Germany, most of Europe and Scandinavia, Japan, Korea, Thailand, Australia, New Zealand, United Kingdom. If your country is not listed and you are interested in ordering from us, please contact us. Fees for customs, VAT, and international taxes, if applicable, are at the customer’s expense. We do not collect those fees. We cannot control whether a package gets delayed and/or charged duties and taxes by the customs office in any international country. Once the package leaves the United States, Quilt Patch Unlimited cannot be responsible for loss or damage to packages nor for the safe delivery of your international package.
All sales are final; no refunds or returns. We do not accept returns on fabrics, notions, threads, bowl cozies, books, patterns, face masks, wallets, table mats and runners, mug rugs, accessories, quilt kits, and quilts. There will be no refunds issued after fabrics are cut.
Any returns are at the customer’s expense, no refunds on any shipping charges. We reserve the right to issue exchanges based upon the condition of the returned item. There will be a restocking charge of 30%, or $15.00 minimum, for cancelled/returned orders. If your order is shipped again after a return to Quilt Patch Unlimited, you will pay for the shipping fee and for the return postage, if there is one.
If you cancel the order after placing it, there will be a cancellation fee deducted from the refund. See the note about the restocking charge above for returns/cancellations.
Be sure that you know the quantity that you are ordering before you submit it. For example, some fabrics may be sold by the half-yard as well as the full yard. The fabrics that offer those choices have the options available.
If your order is lost in transit, insurance claims with the USPS take 40 days or more from the shipping date: no refunds will be issued until after the claim is settled. We are not responsible for packages lost in mail transit.
Sales Tax for CT orders is 6.35% which is added upon cart checkout.
Please confirm your correct shipping address and contact phone number before submitting your order. We cannot be held responsible for incorrect addresses submitted by customers. Once the shipping label is completed and the order is in the USPS system, we cannot rectify an incorrect mailing address. Any charges incurred by Quilt Patch Unlimited will be at the customer’s expense.
Contact us if there is a problem with your order or if you have any questions.

ADDITIONAL QUESTIONS

If you have any other questions, please fill out the contact form. We will respond within 1-2 business days.

SHIPPING and RETURN POLICY INFORMATION

Orders are shipped First Class, and Priority Mail for large orders, via USPS. Occasionally, we may ship large orders via UPS. We ship from Connecticut.

Shipping to Alaska and Hawaii is similar to USPS weighted rates.

If you are local and wish to pick up your order from us, please note it when you place your order online. We encourage local customers to visit for pick-up by appointment. Local customers are given the option for local pick-up upon check-out. Local pick-up will not incur shipping charges.

We ship orders within 2-3 business days.

Shipping for all orders: Due to the impact of Covid-19 and changes being made within the postal service, there may be an experience with slight delays in receiving your order via USPS. We have no control on this so please be patient.

All sales are final; no refunds or returns. We do not accept returns on fabrics, notions, threads, bowl cozies, books, patterns, face masks, wallets, table mats and runners, mug rugs, accessories, quilt kits, and quilts. There will be no refunds issued after fabrics are cut.

If you cancel the order after placing it, there will be a cancellation fee deducted from the refund. See the note about the restocking charge above for returns/cancellations.

Be sure that you know the quantity that you are ordering before you submit it. For example, some fabrics may be sold by the half-yard as well as the full yard. The fabrics that offer those choices have the options available.

If your order is lost in transit, insurance claims with the USPS take 40 days or more from the shipping date: no refunds will be issued until after the claim is settled. We are not responsible for packages lost in mail transit.

Sales Tax for CT orders is 6.35% which is added upon cart checkout.

Contact us if there is a problem with your order or if you have any questions.

ADDITIONAL QUESTIONS

If you have any other questions, please fill out the contact form. We will respond within 1-2 business days.

We appreciate your business & support!